Dealerships and service centers that employ technicians and repair professionals see predictable parts deliveries as critical to servicing customers while minimizing staff downtime.
Automotive parts supply chains require flexible, responsive delivery services to ensuring parts get to where they’re needed on time – every time.
ShipTrack is the world’s most comprehensive delivery management and visibility platform that helps automotive parts suppliers accomplish four key objectives.
Accuracy & Speed
Automate and distribute delivery orders to the correct driver with the right parts at the right time. Integrated with online ordering systems ShipTrack ingests delivery orders and can automatically route them to the correct delivery route and driver. This eliminates manual processes, speeds up order allocation and as a result drivers can deliver more orders faster. One ShipTrack customer was able to process orders 25% faster which resulted in more same day deliveries.
Provide GPS visibility of parts deliveries with arrival ETA’s and electronic transactional data and signature capture. Knowing when a delivery is going to arrive allows improved labor management and allows staff to be more productive. Vendors know exactly when they can invoice for parts deliveries with electronic proofs of delivery which include time stamps and receivers’ signatures. Paperless transactions means all data is captured and stored instantly, for quick and easy access. Eliminating paper is environmentally-friendly and economical. A study performed by one ShipTrack carrier that was performing one million deliveries annually revealed a savings of $48,000.00 in paper savings as well as saving 480 trees.
Establish a network to share relevant data in real-time with suppliers, vendors, logistics organizations and customers. ShipTrack connects manufacturers, distributors, vendors and customers with its flexible adaptability design. This means that customers don’t have to change workflows in order to leverage ShipTrack’s power. Information is transparently available to anyone involved in ensuring customer satisfaction, even with customers themselves so they can better manage their schedules. Driver’s provide event updates using a powerful, easy-t0-use, free mobile app for any smartphone. One driver told us learning the app took ten minutes.
Enhance operations with productivity-enhancement tools and analytics to measure and monitor overall performance. Drivers leverage barcode scanning, turn-by-turn directions, route optimization, graphical screens and many other features to quickly and easily manage deliveries. Dispatchers can leverage Smart Dispatch algorithms to easily and if desired, automatically, assign drivers jobs. Consignees can set up automatic delivery notifications and track deliveries and provided ETA’s. Owners can print reports on virtually any data point captured by ShipTrack. As a cloud-based system all data is stored, secured and back up.