Empower Your Overnight Courier Services to Become More Efficient and Accurate with Cutting Edge Software
One of the biggest commodities of the 21st century is, without a doubt, speedy world-wide deliveries of goods and services, especially for those who order online. Thanks to websites like Amazon and eBay, the internet is more than just the “information superhighway” it was presented as in the 1990s. It has also become a vast and incredible marketplace, and the eCommerce industry generates many billions of dollars every year.
It is also driving courier and delivery express services that are expected to perform better. Customers expect goods and services in days, not weeks. Some eCommerce sites even promise delivery on the next business day, thanks to their overnight courier delivery capabilities. However, this is where tracking becomes so vital for both the courier and the customer. The ability to monitor your deliver over a simple to use application has so far been cost prohibitive on many levels. Especially if you add world-wide shipping to the mix. Couriers around the world all want a cost-effective solution that shipment tracking apps can provide.
What This Means for You
There is only one real, universal way to keep up in any market: provide world class service that is equivalent, or better than your competition. And when it comes to delivery express services, this means delivering parcels in a timely, efficient manner, and ensuring an incredible accuracy of service.
How to Deliver Exceptional Service
There are many components to your overnite courier service, from the sorting facility straight to the drivers. To streamline the process at every step along the way, consider using shipment tracking software. By using a cloud-based tracker that is available on the most common consumer and rugged devices alike, you’ll have an effortless time implementing the new system. This is because there’s no need for IT staff, a complicated equipment set-up, or even extensive training. Drivers can use the intuitive software on already-familiar devices, making learning how to use it a breeze.
The result? Before you know it, you’ve already implemented an efficient, paper-free automated tracking system for your shipments.
The Benefits for You + Customers
How much time do you spend planning what parcels are going with each driver? And how much time gets wasted if you make a miscalculation, and they have to driver extra mileage to deliver certain parcels? With automatic route planning, parcels are distributed by ZIP or Postal Codes, ensuring that each driver works as efficiently as possible. And when your drivers spend less time between each parcel drop-off, they can each deliver more parcels per day, with less likelihood of fatigue. By increasing efficiency and using electronic invoices to reduce paper waste, you save money too.
A true full-service shipment tracking platform allows your customers to monitor the progress of their delivery, from leaving the sorting facility via overnite courier right up to when it reaches their door. So, they can rest easily knowing their package is on its way. This also allows them to better plan to be present to receive their package if need be, and increases delivery accuracy, meaning greater customer satisfaction, every time.