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Delivery Driver Security & Visibility

BlogPost delivery driver security and visibility

Delivery firms need GPS location tracking and control of job assignments for drivers

Courier drivers are the trusted middleman to get your shipments to where they need to be in a timely matter. Having reliable employees is a given, but an extra level of security is always recommended. This feature provides assurance that your shipments are in good hands at all times. In addition it ensure they are always on track and being dealt with following correct procedures.

GPS in Delivery Driver Security & VisibilityGPS

The GPS location component works through the devices that are given to each driver, whether rugged handhelds or a smartphone. While logged into the ShipTrack app, the location pings backs to the dispatch portal. As a result, the driver’s location is visible at every point of the delivery or pick-up. Furthermore, employers are also granted access to view where and when drivers are logging off for rest stops, allowing them to see if drivers are reaching deadlines or not.

Off-Line Mode in Delivery Driver Security & VisibilityOff-Line Mode

If a driver is delivering in an offline area (no cellular service) the location data will continually be stored.  Once the driver is back to regular cell service, the information that was stored will be updated immediately. This ensures there are no blind spots in the driver’s journey, especially for drivers who have routes in secluded areas.

Real-Time Data in Delivery Driver Security & VisibilityReal-Time Data

One of the many GPS tracking benefits is that information is shown in real-time, with no lag. In addition, the dispatch portal has a Map view where you can individually see each driver on route, or the entire fleet across the map. This is a very visual representation of exactly where your fleet is at all times, as well as how many jobs each driver has on the go. The number on the truck icon determines how many jobs they have at that time, as well as extra details on the delivery, such as ETA, priority etc. Finally, different colors on the truck icons determine status.

For example:

  • Green Truck - job is in naction
  • Redd truck = driver is online but has no jobs on the go
  • Grey truck = offline (and in this case, the driver’s location is pinged to the last spot they logged off). 


ShipTrack takes security seriously, and understands that a business's shipment’s are important, so this feature is not only beneficial to the dispatcher, but to the drivers as well. If any accident or situation occurs, the driver has backup information. This creates open communication between both the vendor and the employee, allowing for full transparency. This open communication provides a stronger company culture, and more efficient delivery jobs. The GPS Feature is an innovative perk for an organization to have in their arsenal of system tools. With this feature, ShipTrack provides a competitive advantage against companies who track every employer through manual dispatch or pure reliability. When thinking long term, this contributes toward a secure, reliable and transparent work ethic through driver visibility.

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