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Do You Have Driver Visibility?

BlogPost do you have driver visibility


Courier drivers are the trusted middleman to get your shipments to where they need to be in a timely matter. ShipTrack allows for full visibility and control over which drivers are assigned to each job. In addition, their location at each leg of their journey is tracked via the GPS location finder. As a result, dispatchers have the comfort of knowing that shipments are in good hands at all times. This ensures that packages are accounted for and being handled the correct way.

How it Works in Driver Visibility (1)HOW IT WORKS

The GPS location finder works through the devices that are given to each driver. The devices can be rugged handhelds or their own mobile phone. While drivers are logged into the app, the location pings back to the dispatch portal.  Therefore, dispatchers know exactly where the driver is at every point of the delivery or pick-up. Employers have the access to view where and when drivers are logging off for rest stops or when they are in work-mode. If a driver is delivering in an offline area (no cellular service) the GPS location data will be stored. As soon as the driver is back to regular cell service the data is automatically updated. As a result, there are no blind spots in the drivers’ journey and no information is lost.

How it Looks in Driver Visibility (1)HOW IT LOOKS

The GPS tracking is shown in real-time action, with no lag time. The dispatch portal allows the dispatch operator to see each driver on-route.  Alternatively, the entire fleet is visible across the map. This is a very visual representation of exactly where your fleet is at all times, as well as how many jobs each driver has on the go. The number on the truck icon determines how many jobs they have at that time, in addition to extra details on the delivery, such as ETA, priority etc. Different colors of the truck icons determine which job they are on. For example:

  • A green truck means the job is in action
  • A red truck is a driver who is online but with no jobs on-the-go
  • A grey truck is offline (the location is pinged to the last spot they logged off)

Why you Need it in Driver Visibility (1)WHY YOU NEED IT

ShipTrack takes security seriously and understands that the shipments of your business are of high value and need to be trusted to the most reliable of employers. This feature is not only beneficial to the vendor, but to the drivers as well. If any accident or situation occurs, the driver has a backup of security to cover their tracks. This creates open communication between both the vendor and the employee, allowing for full transparency of the chain of custody. Open communication provides a stronger company culture, and more efficient delivery jobs. The GPS Feature is an innovative perk for an organization to have in their arsenal of system tools. They provide a competitive advantage against more dated courier companies who track every employer through manual dispatch or pure reliability. Without automatic location updates and full control of their team of drivers, outdated courier companies are quickly falling behind. ShipTrack enables a secure, reliable and transparent work ethic through driver visibility.

To Learn More

Download our ebook to learn  more about how fleet vehicle dispatchers are benefiting from GPS-based tracking information and data.


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