Save Money and Increase Customer Satisfaction with a Powerful Easy-to-Use Package Tracker
No matter how long you have been open for business, it’s obvious that online retail giants are shifting customer expectations. This is particularly the case when it comes to tracking their packages online.
For example, many adults who work full-time jobs outside their home now expect to know precisely when a shipment is due to arrive. This allows them to plan their day accordingly. Sounds reasonable, right? Of course, vendors and retailers who possess their own fleet know they should keep up with the times and improve their own tracking systems.
Do any of these ring true with your business’ professional couriers at all?
- You find your drivers waste valuable driving time filling out paperwork
- Your current package tracker does not automatically upgrade your driver’s location
- You need to hire a data entry clerk to fill in back office data, and deal with data discrepancy all the time
- Your professional couriers don’t have the systems to adjust effectively to last-minute changes
- You struggle to respond to customer inquiries is a satisfactory manner
These struggles are the reality for many retailers in North America who simply feel it’s a price of doing business in this day in age: they don’t know their business could afford to implement a much better package tracker system.
But since e-commerce sales are projected to reach $ 2.4 trillion USD by 2018, many retailers are biting the bullet. Unfortunately for lack of research, many are investing in needlessly expensive package tracker systems in the hopes of alleviating these business pain-points.
It’s important for every operation manager to know that new package tracker solutions are now being introduced in the market. These are designed to alleviate your business challenges as well as simplify the tasks for professional couriers and customer service reps.
The Best Solution
Furthermore, they can provide you with this robust app with no start-up costs, costly IT staff, or even without needing to sign a contract? Sounds like these package tracker solutions have done their homework! The best package tracker solutions can also help your business significantly reduce its carbon footprint.
Luckily, in this connected day and age, there is no need to tolerate slow deliveries. This also includes mountains of paper work that ends up confusing your professional couriers. If you feel it’s time for your business to up its game, then ask for a free demo. This will explain how a personalized package tracker app could see your customer satisfaction increased and driver confusion eliminated today!