Why Your Ecommerce Store Can’t Afford Not to Invest in International Tracking
The eCommerce revolution hasn’t exclusively impacted large-scale suppliers like Amazon and eBay. Yes, they’ve taken on a huge role in the new economy of the internet, but they’re not the only fish in the pond. For example, Etsy, a website that connects sellers of handcrafted, artisan, or vintage goods with interested buyers, is home to 1.5 million active sellers. And then there are small, mom-and-pop-size businesses popping up on every corner of the web, selling all kinds of amazing things—from one country to another. When it comes to shipping, international tracking is the most reliable ally an independent seller or small business has. After all, reviews can make or break a digital storefront, and reputations take much longer to build than to ruin. Here’s how accurate post tracking helps these digital entrepreneurs:
When your small business has assets that need to be transported or shipped, you can’t afford to be left in the dark. An item that is unable to be located or lost is now a write-off, and the money will come out of your own pockets. Whether you’re ordering supplies and materials from abroad or shipping your final product to a customer in another state, province, or country, it pays to know where your assets are, and to be able to access accurate, up-to-date information on them at any time. Using a shipper that employs a powerful post tracking solution is integral to this awareness.
You’re not the only one who wants to know where your products are—your customers have come to expect a certain quality of service when it comes to eCommerce, and that includes the advantages of international tracking. By utilizing a shipping channel that allows recipients access to its post tracking data, you are putting that power in the hands of your customers, giving them full confidence that your product arrives when and where it’s meant to. This is the kind of service that builds trust, generates referrals, and creates loyal customers.
When a courier uses international tracking apps to trace every stage of a parcel’s delivery, they are making themselves accountable to both you and your customers. There is a greater imperative for them to deliver great results—and they have the tools to increase the accuracy and reliability of their service too! When your courier is accountable, you become accountable by extension, and that is an invaluable asset to your small business.
If your small business ships to customers around the world, don’t settle for anything less than the best in international post tracking. Increase customer confidence and satisfaction and soon enough you’ll create a loyal customer-base and exceptional reputation for your business.