Customers and Companies Can Use Package Tracking to Ensure Secure and Accurate Deliveries
For secure and accurate deliveries, customers need to have the ability to track packages when ordering and shipping parcels. Although package tracking is being used more widely some companies still need to improve their final delivery methods. This includes employing package tracking, and encouraging customers to track their packages throughout the deliveries.
In a recent article on the security problems surrounding package delivery, two common issues that need to be addressed by couriers were:
- Packages are being left at the wrong address
- Packages are being left outside on the front step for an extended period of time
These security problems can be remedied with the use of package tracking apps.
Wrong Delivery Address
A package tracking system can ensure that parcels won’t get sent to the wrong address. For this not to happen, customers can confirm the correct delivery addresses online and delivery drivers can easily generate electronic proof of delivery from the customer in person. A package tracking system can also keep track of package locations if a package is delivered to the wrong address. If customers inquire about missing packages, the shipper can easily check the electronic record and find its location.
Packages Left Unattended
Another problem customers face during package delivery is the fact that deliveries frequently occurs while they’re out of the house. Some couriers will leave a notice and hold packages for customers to pick up, which can itself be inconvenient. Other couriers might leave packages unattended in front of homes, which puts them at risk of being stolen or damaged. With a package tracking app, customers will be notified of the delivery time so they can make efforts to be home to receive their packages.
If a package is left in front of a home for an extended period of time because the customer is away, the home can become a target for intruders. A buildup of unclaimed mail is a sign that the resident might not be coming home at the end of the day. To avoid further security risks for both the package and the customer’s home, couriers should always get proof of delivery. If the customer isn’t home to sign for the package, then they can make arrangements to receive it at a later date.
An efficient package tracker for companies, couriers, and customers can prevent theft, damage, delays, and inaccurate deliveries. Customers will be more willing to use home delivery services if they can track their packages throughout the delivery process because they will be assured of the courier’s reliability and accountability.