Customer service isn’t necessarily the first thing that comes to mind when thinking of transport, warehousing and logistics, but in fact, it is one of the key factors for a successful 3PL company. Customer service touches on many aspects in […]
Did you know that 69% of businesses still rely on paper systems to run their business? The use of manual paper tracking is quickly becoming a big no-no for professional companies. While paper may have its place – let’s say […]
Service Level Agreements (SLA’s) are essential to the management of services provided to customers. In logistics and transportation, SLA’s outline provisions the service provider must meet, the services a customer can come to expect, and provide both parties with the […]
Courier drivers are the trusted middleman to get your shipments to where they need to be in a timely matter. ShipTrack allows for full driver visibility and control over who is assigned to each job, and where they’re located at each […]
Did you know that worldwide cargo loss in 2015 totaled an estimated $55 billion USD? What about the fact that the average retail store’s inventory accuracy is only about 65%? Those who deal in retail know all too well, that […]