Support

YOUR GUIDE TO BEING SUCCESSFUL WITH SHIPTRACK

We’re here to help, driven by our customers and committed to your success. At ShipTrack we’re all about making you and your team faster, smarter and better. Get connected with our Support Services by phone, email, or set an appointment with one of our experts.

Live telephone support and email support is available 24 hours a day, 7 days a week.

Toll Free / North America:
+1-888-860-1665 or +1-877-786-9339 ext. 293063

Direct/International:
+1-519-746-8110 ext. 293063

E-mail:

You may also visit the Descartes Support Portal to create a new Support ticket or get an update of an open request that you've created.